Field Service Technician - Cambridge, TASBack
Post Details
Posted By : Komatsu

Start Date : Jun 12, 2018

Deadline : Jul 12, 2018
Category
Role: Technician

Location : Hobart - TAS

Position :Full Time

Job Type : Full Time

Industry : Other Electrical
Job Description

About Us
Founded in 1921, Komatsu is a world leader in the technology behind state of the art earthmoving, mining, construction and utility equipment. Komatsu's vision is to be indispensable to Our Customers which is achieved by 1,700 employees located in 41 branches spanning Australia, New Zealand and New Caledonia.
 
The Opportunity
An exciting opportunity has arisen for a Field Service Technician to join the Service Department at our Hobart Branch. Reporting to the Service Supervisor, the purpose of the role is to carry out maintenance and repairs on mobile equipment and ensure excellent customer service. The role plays an integral part in ensuring high levels of safety, quality and efficiency are given to the Komatsu Hobart Service Department.
 
The successful person will be able to demonstrate an appropriate level of technical understanding of the design & function of Komatsu equipment. You will be responsible for machine diagnostics and repairs, as well as testing and adjusting of machine operation and monitoring systems utilising relevant literature and testing equipment. Additionally work will involve coordinating site based equipment maintenance projects, in particular, coordinating job packet requirements, following job scope and critical path. The role requires the ability to generate required technical reports such as service reports and TSI & warranty claim processes. As such you will need to be able to use Komatsu operating programs such as Link One and SMAP.
This role provides a great career opportunity with a global Original Equipment Manufacturer and great employment conditions.
 
The Benefits 
At Komatsu we have proven career pathways into a variety of exciting fields. We are committed to creating a culture of learning and consider the support and recognition of training, learning, development & education as fundamental to achieving your goals. We also provide a range of services and benefits to assist our employees in their personal and professional lives, such as:

  • Career Development and Education Support Programs for further studies
  • Dedicated training in Business Skills, Leadership, Sales & Customer Service and OH&S
  • Generous wage, fully maintained tool of the trade vehicle, new product training and company-funded Income Protection insurance, if chosen
 
The knowledge, skills and abilities we're looking for 
  • Relevant Trade Certificate – Heavy / Mobile Plant Mechanic (HD Diesel Fitter)
  • Current LR classification driver's licence (minimum requirements)
  • Automotive Air Conditioning Licence will be highly regarded
  • Auto Electrical and diagnostic skills, and/or Auto Electrical Trade Qualification will be highly regarded
  • A proven high level of customer service in line with our Customer Support Charter
  • A demonstrated commitment to safety with the ability to work in remote areas and unsupervised
  • Excellent written and verbal communication skills and good understanding of computer systems
  • Original Equipment Manufacturer (OEM) experience, particularly with Komatsu equipment, and field service exposure will also be highly regarded
  • Ability to work autonomously and unsupervised
 To apply please click on the "Apply" button below and complete our online application form.


Enquiries can be directed to the undersigned, please note that emailed applications will not be considered.
 
Applications close: 26/06/2018, unless closed earlier
 
Dylan Waller
dwaller@komatsu.com.au
1300 566 287
www.komatsu.com.au
facebook.com/KomatsuAustralia/