Maintenance TechnicianBack
Post Details
Posted By : KONE Elevators Pty Ltd

Start Date : Dec 04, 2018

Deadline : Jan 04, 2019
Category
Role: Technician

Location : Canberra - ACT

Position :Full Time

Job Type : Full Time

Industry : Other Electrical
Job Description

Did you know KONE moves over one billion people every day? In 2017, we had annual net sales of EUR 8.9 billion. We employ over 55,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

 

Why this role?

This role sites within our Service Elevator Business (SEB) which provides maintenance services to a wide range of sectors, including commercial, retail, industrial, airports, hotels, government and residential properties. SEB's efficient maintenance processes keep our customers' equipment running nonstop and ensure top-level service.

We currently have an opportunity to join our ACT team (Canberra and ACT region), as a Maintenance Technician you will provide professional elevator and escalator maintenance service to our customers. In this role, you will be at the core of KONE - an everyday hero who makes people's lives easier.

Our team is composed of maintenance professionals who provide on-site customer service to ensure the smooth and safe operation of our equipment. You will work towards ensuring quality service, improving equipment safety and performance as well as promoting regular and proactive on-site communication to customer and KONE staff using the equipment.

Being part of a global organization that actively supports your career and internal promotions, means that for the right person, this role could be a fantastic next step in your career with KONE.

 

What will you be doing?

  • Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication
  • Mmaintaining excellent relationships with the customers, the contact person and end-users presents on site
  • Accurate and real time back reporting of work performed
  • Accountable for equipment safety and performance, end-users and the site safety
  • Managing the site environment during service operations
  • Identifying site risk, and communicate them to the supervisor
  • Identifying “unplanned” service repairs based on the equipment needs
  • Accountable for the execution of the service visits
  • Responsible for managing proximity stock, identifying requesting spare parts
  • Contributes to the ongoing improvement of the products, the methods and the safety by feedback to the PCM organization and his supervisor

 

Are you the one?

  • Strives to exceed customer’s expectations.
  • Ability to work autonomously or with a group
  • Self-motivated
  • Current Drivers License.
  • Current Electrical License.
  • Lift Industry knowledge preferred but not essential

 

 

Please note: visa sponsorship is not available for this position.